Beyond IT Support How GCCs Drive R&D, AI, and Product Engineering
Global Capability Centers (GCCs) are shedding their “back-office” identity. What began as cost-arbitrage hubs focused on IT and support has evolved into a strategic model
Global Capability Centers
How Hyderabad Became the New GCC Hub – and How Qatalys Can Help
For small and mid-sized enterprises (SMEs) in the US and EU, growth often comes with tough trade-offs. Expanding your technology or operations teams in-house is
Global Capability Center vs. Outsourcing: Which Strategy Delivers Better ROI?
Understanding the Models Global Capability Centers (GCCs) are wholly owned, offshore subsidiaries of multinational companies. They centralize key business functions – typically tech, analytics, finance,
Talent Strategy for GCCs: Building and Retaining High-Performing Global Teams
As Global Capability Centers (GCCs) evolve from cost-saving back offices to innovation-driven strategic hubs, the talent equation has become more critical than ever. Top-performing GCCs
GCC Governance and Compliance: Ensuring Secure Global Operations
As Global Capability Centers (GCCs) mature into strategic business units, their role expands far beyond cost arbitrage and delivery execution. Today, GCCs are innovation hubs,
Measuring GCC Success: Key Performance Indicators for Your Global Center
Global Capability Centers (GCCs) have evolved from cost-saving delivery hubs to strategic assets driving innovation, transformation, and competitive advantage. But as their scope expands, so
Cloud and AI in Fintech: Driving Innovation in Financial Services
The financial services industry is undergoing a fundamental transformation – driven not by traditional banking institutions, but by the rapid rise of fintech innovation. At
Becoming a Data-Driven Enterprise: Turning Analytics into Actionable Insights
Most businesses don’t lack data – they lack direction. Teams spend hours building dashboards, reviewing metrics, and tracking KPIs, yet still miss the mark when
Maximizing Digital Transformation ROI: Metrics that Matter to the C-Suite
Digital transformation isn’t just a technology upgrade – it’s a strategic shift. Yet despite investing millions in cloud migrations, automation tools, customer experience platforms, and
Digital Transformation Roadmap 2025: A Step-by-Step Guide for Business Leaders
A new CRM won’t transform your business. Neither will migrating to the cloud or rolling out a company-wide chatbot. True digital transformation is about rethinking
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