One of America’s largest marketers of factory-built homes with vertically integrated operations including manufacturing, retailing, financing and insuring.
Situation Presented to Qatalys
Managing a nationwide sales force is a tough task. To have one central point of coordination that would keep track of regional fluctuations in market share and the performance of various sales teams, could supply practical insights that could improve the business’ growth. Qatalys’ Client uses a predominantly manual contact management system in its 150 sales offices spread across the USA. The Client believes that a fully automated contact management system will improve the efficiency of the sales force and provide scalability for growth. To develop this fully automated contact management system would be an interesting task, considering the client had a development facility. But Testing the system’s various facets, given the numerous complex dependencies and the lack of standard testing processes, would be a challenge.
Key Challenges
- Lack of Documentation
- Numerous complex dependencies
- No standard testing processes
- Daily builds
The Qatalys Solution
- Flexible Planning
- Scenario based smoke testing
- Reusability of test cases for implementation
- Standardized reporting process
- Test-coverage analysis as part of delivery
- Optimal resource deployment
The Qatalys Advantage
Qatalys developed and parallelly tested the completely automated contact management
system.
- Provided an online management component
- Provided activities/task assigning facility through the online management system
- Improved lead tracking leading to better sales
- Savings on cost and timeline
- Minimized the user acceptance testing efforts through higher effectiveness of earlier testing phases
- Flexible re-sourcing
- Enhanced productivity
Industry: Construction
Project Size: 25 Person months
Delivery model: On-site -Offshore
